Simon Klossner

Head of Product

Simon Klossner

Head of Product

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Simon leads product transformation across service-led businesses spanning risk, compliance, HR, legal and safety. He specialises in turning high-trust, human-delivered services into scalable, commercially structured product offerings—while preserving the depth of expertise and people-first experience clients value.

Partnering closely with executive leadership and cross-functional teams, Simon shapes and executes product strategy that helps organisations evolve from traditional service models to value-based, predictable, and scalable solutions. His work focuses on improving commercial clarity, enabling scale, and embedding technology in ways that enhance expert advice.

With experience in private-equity-backed environments, public and private sectors, Simon brings a strong commercial lens to product strategy, balancing growth, governance, and long-term value creation. He has led major strategic initiatives, including the product discovery and analysis supporting a $100m acquisition of an employment and payroll software and services business.

Simon is passionate about productising services responsibly—using digital tools and platforms to streamline delivery, unlock new ways of sharing knowledge at scale, and multiply the impact of expert teams, while maintaining a strong people-first approach.

Get to know Simon

Simon spends his downtime travelling, exploring lesser-known cafés and delis, and getting outdoors for long walks or hikes. When not on a walking trail, he enjoys live music and has a long-standing habit of reading widely, from classic literature to non-fiction and contemporary fiction. Naturally curious, he also enjoys experimenting with new technology, food, and music genres.

As CEO of Source, Karthik brings over 20 years’ experience in strategy, customer and digital transformation roles, spanning professional services, publicly listed, private-equity owned, asset-intensive, highly regulated and technology sector organisations.

Karthik’s experiences offer a 360-degree perspective on navigating business challenges and growth, having been involved in IPO readiness, government regulation, M&A, procurement, commercialisation, service delivery and management, digital and customer transformation, strategy development and execution.

A strong believer in leading through purpose, empowerment, empathy and a focus on outcomes, Karthik has built a track record of being an enabler for organisations to embrace change and disruption, effectively adapt to changing market conditions, create long term value growth, and become more customer centric. The opportunity to lead Source represents strong alignment to Karthik’s core business philosophies of delivering value for money for consumers, having an always-on continuous improvement mindset, and focussing on people experience as the key enabler to customer and commercial outcomes.

“Source is a business like no other. It has taken the key drivers of customer value from various delivery models, such as professional services, outsourcing, contractor and employee, to create an in-house style managed services business that’s truly one-of-a-kind in the market.”

Prior to joining Source, Karthik held roles at Booz Allen Hamilton, Deloitte, Qualtrics, Citation Group, Asciano and Ausgrid, that have included managing large P&Ls, people businesses, ExCo and complex transformations.

Get to know Karthik

Karthik was born in India and migrated to Sydney at the age of 4, where he now lives with his wife, two kids (son and daughter) and labradoodle. He is big on sport, all footy codes and cricket, horror movies, 80s and 90s tv comedies and music, and going for runs.

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