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Credit Cards Home 
Common Questions
Questions about payments
Questions about payments
On this page:
Can I use a credit card to pay my account?
Credit cards cannot be used to pay your account however, we do offer other convenient ways for you to make your payments. Find out more information about payments.
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Can I change the date that my payment is due?
Yes. For details or to arrange this, please contact us.
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What is my minimum amount to pay?
To obtain the minimum amount payable on your Coles Group Source™ MasterCard®, use the  Online Service Centre, you will find this information on the "Account Summary" page. You will need to register for the Online Service Centre if you haven’t already done so.
Your minimum amount payable is also listed on your monthly Coles Group Source MasterCard statement. If your minimum payment, cheque, direct debit, or BPAY payment is late, a late fee may apply. Find out more about payment methods.
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Why doesn't my BPAY payment appear?
BPAY payments usually take between 24 and 48 hours to appear on your account.
Your financial institution provides overnight crediting of funds for payments made prior to cut-off times. If you make a BPAY payment over a weekend or public holiday your payment will take longer to process as these are not designated business banking days. Please check with your financial institution for more information.
You can also visit BPAY's website for more information.
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How do I setup a direct debit?
For easy, automatic payments see our information about direct debits.
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